Cancellation and Refund
Customers can cancel the order any time before delivery of the product, if the product is delivered and the customer still doesn’t want it, in that case, the return request has to be raised.
- If a customer has canceled the order before the dispatch of the product from Dream Care dispatch center, in that case, the whole amount will be refunded to the customer within 36 hrs of the cancellation request.
- If a customer has canceled the order after the product has been dispatched from Dream Care dispatch center, in that case, the refund will be processed once we will receive the product at the processing center.
- Mode of refund – The refund amount will be added to your Registered Bank Account or payU money wallet, kindly provide the necessary details at the time of cancellation of the order.